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Vehicle Industry.

Interactive training provides worldwide dealer network with the product knowledge and service skills required to drive sales and achieve award winning customer satisfaction levels.

Objectives

  • Reinforce key marketing and selling messages for new products throught the use of topic specific elearning modules
  • Differentiate new products from the competition within an independent selling channel
  • Increase the number of learners who regularly leverage learning materials

Strategies

  • Design, develop and deploy a series of elearning modules to provide sales representatives with the background and product knowledge to introduce new products with confidence and effectively articulate the value proposition
  • Create elearning modules to accelerate development of new sales skills and desired competencies
  • Provide interconnections via relevant business scenarios and flash animation to help close sales
  • Convey the high quality design of the products and the premium brand

Solutions

  • Create elearning modules focused on products, selling skills, and competitive analysis
  • Implementation of self-paced, highly engaging elearning modules with a consistent look and feel
  • Launch modules from a Learning Management System; include knowledge checks, interactions, immediate feedback, audio, and SCORM support. Include assessments in each module to confirm competencies
  • Track sales representative engagement and measure learner performance level in real-time

Results

  • Universal dealership adoption and utilization of elearning modules
  • 42 interactive selling skills and product specific modules have been created to date
  • 32, 323 successful course completions
  • Company recognized by J.D.Powers for their knowledgeable group of marine sales personnel located on six continents
Want to learn more? Contact MotivAction

MotivAction Case Studies

Channel Marketing - Heavy Equipment Manufacturer eBonus Bucks - Managers appreciate detailed automated reports pinpointing activity for 5,300 independent dealers participating in short spurt incentive programs.

Channel Marketing - Recreational Vehicle Manufacturer Distributor Sales Representative Training - Vehicle sales up 26% for participating dealers involved in interactive elearning product training.

Channel Marketing - Edu-marketing - Edu-marketing approach helps capture mindshare and preference for products.

Channel Marketing - Interactive Training - Edu-marketing approach helps capture mindshare and preference for products.

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