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Medical Supply and Pharmaceutical Products.

Employee recognition and engagement program results in 42% decrease in product defects, improved productivity and reduced turnover.

Objectives

  • Address low employee opinion survey scores
  • Drive employee engagement positively influencing accuracy, productivity and turnover in distribution centers
  • Initiate meaningful recognition practices

Strategies

  • Implement an online engagement platform with access from terminals, kiosks and personal computers
  • Feature multiple opportunities for managers to recognize employees who exceed performance objectives, participate in safety or productivity training or exhibit behaviors that align with company core principles
  • Develop a communication campaign for a culturally diverse audience
  • Automate budget controls, recognition notification and reporting

Solutions

  • Create a single sign-on platform accessible via client's intranet
  • Design configurable solution with secure data for multiple participating business units
  • Allow managers and sales leaders to reward multiple employees at the same time
  • Implement a Peer-to-Peer recognition module. Encourage instant recognition with On the Spot rewards
  • Align integrated E-catalog items with participant demographics and projected program earnings
  • Provide program training to ensure recognition practices are implemented across the organization
  • Communicate via newsletters, seasonal mailings, manager specific emails and their internal TV to maintain program visibility

Results

  • 92% of employees have earned, received, and sent recognition in the program
  • 42% decrease in product defects has been attributed to increased employee engagement levels
  • Distribution center productivity rates have increased 16% since program launch
  • The annual employee opinion survey measuring employee engagement rose 13.5%
  • Client indicates "This program saves lives!"
Want to learn more? Contact MotivAction

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Employee Recognition - The program saves lives - On-line point issuance tools providing multiple ways to recognize efforts improved employee opinions of company.

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