Engaging Employees Across the Globe

Proving successful in engaging their employees using our proprietary Encore platform in the US and Canada, this multinational company wanted to drive further results and expand globally.



How to further develop an engagement program from thousands of miles away, while still maintaining a high quality of service.

Universal users = universal languages
In the recent months, MotivAction has successfully implemented recognition programs in EMEIA and JAPAC. Currently, Encore is operating in 9 countries in 5 languages around the globe. The recent expansion of the program allows the capability to send eCards in Traditional and Simple Chinese, Japanese, and Korean.

By the Numbers

  • 864 (23%) JAPAC Advisors issued an eCard in the first 72 hours of the program
  • 21,000+ recognitions issued in the last two years
  • Operating in 9 countries in 5 languages
  • In two years’ time, employees have redeemed almost 20,000 branded items from our catalog (32% of the redemption mix).

“I wish I could send you a WOW (recognition). Localization support and getting done right is never easy but despite the few issues we had today, we got almost 2000 cards sent across the region. I’m WOW-ed! Thank you so much, I’m happy to have partnered with you from halfway across the world! :)”

-Employee Enrichment Regional Lead in JAPAC
  • Category: Case Study
  • Created by:Jacqueline Fischer
  • Completed on:June 7, 2019

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