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Three Toxic Phrases That Will Kill Your Business

Negative words cut with scissors and became positive - MotivAction

“We’ve always done it that way.”

“It’s not my job.”

“We can’t.”

If you’re hearing people espouse this kind of thinking at your company, there’s a problem. According to Marissa Levin, CEO of Successful Culture, these phrases represent a “dangerous” corporate mindset that believes there are no more options — and that mindset can quickly result in stagnancy. Here’s how you can flip these phrases to the positive:

Instead of…                                                                 Use…
“We’ve always done it that way.”                                “What are some new ways we can approach this?”

“It’s not my job.”                                                          “What can I do to support you?”

“We can’t.”                                                                  “How can we make this happen?”

Levin’s entire article at Inc.com, where she delves deeper into the power of a positive leadership mindset, is worth the read.